Privacy Policy
Effective Date: April 13, 2026
This Privacy Policy explains how CriticalBuzzer collects, uses, and protects your information.
1. Information We Collect
a) Account Information
- Name
- Email address
- Authentication data (hashed passwords, OAuth tokens)
b) Usage Data
- Alerts created
- Events sent to endpoints
- Logs and summaries
- Notification history
c) Technical Data
- IP address
- Browser/device info
- API usage metadata
d) Payment Data
Handled by third-party providers (e.g., LemonSqueezy, Stripe). We do NOT store full payment details.
2. User-Provided Data (Important)
CriticalBuzzer accepts any JSON payload sent by users.
This may include:
- Logs
- Metrics
- Business data
- Custom events
⚠️ You are responsible for ensuring that:
- You have rights to send the data
- You do not send sensitive personal data unlawfully
We do NOT control the structure or content of your payloads.
3. How We Use Data
We use data to:
- Process alerts and events
- Detect anomalies
- Generate AI summaries
- Send notifications
- Improve system performance
- Ensure security and prevent abuse
4. AI Processing
Some data may be processed by AI providers. This includes:
- Payload summaries
- Alert rules
- Contextual data
We minimize data sent and avoid sensitive data where possible.
However:
- AI processing may occur outside your country
- AI outputs are not guaranteed to be accurate
5. Data Sharing
We do NOT sell your data.
We may share data with:
- Infrastructure providers (hosting, storage)
- Notification providers (email, Slack, etc.)
- AI providers (for evaluation)
- Legal authorities if required
6. Data Retention
We retain data:
- As long as your account is active
- As required for service functionality
- As needed for legal compliance
We may delete:
- Old events
- Logs
- Cached data
7. Security
We implement:
- Encryption of sensitive data
- Secure API keys and endpoint secrets
- Access controls and audit logs
- Rate limiting and validation
However, no system is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may:
- Access your data
- Request deletion
- Update account information
Contact us for requests.
9. Third-Party Services
Our platform relies on third parties. Their privacy policies apply separately. We are not responsible for their practices.
10. Cookies & Tracking
We may use cookies for:
- Authentication
- Session management
- Basic analytics
11. International Transfers
Your data may be processed in multiple countries depending on infrastructure and AI providers.
12. Children's Privacy
CriticalBuzzer is not intended for users under 18.
13. Changes to Policy
We may update this policy. Continued use = acceptance of changes.